Rocket.Chat Review
Based on online research and 17 Rocket.Chat reviews, Rocket.Chat's overall score is 4.3 out of 5 stars. Rocket.Chat's review score is based on Rocket.Chat's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Rocket.Chat review table below incorporates summarizes 17 Rocket.Chat ratings on 2 features. You can also compare Rocket.Chat against popular alternatives like Spiceworks, ManyChat and LiveChat. Or you can view the top 50 brands in similar categories, such as software brands, communication software and live chat software providers.
Brand popularity
eCommerce rating
Functionality
Ease of use
Integrations & compatibility
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Customer service & brand
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
Rocket.Chat Review: Rocket.Chat Pros & Cons
Rocket.Chat (rocket.chat) is a well-known live chat software store which competes against other chatbot software providers like Spiceworks, ManyChat, LiveChat, Chatzy and SysAid. Based on our in-depth Rocket.Chat review, when compared to its competitors, Rocket.Chat is a mid-range performing brand within its category. Read the full Rocket.chat review below for more details.
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- Ease-of-use: How easy is each store to use and set up? How easy is each provider to learn and use?
- :
- :
- Video chat options: Does each store offer video chat options? Is there video chatting on each provider?
- Easy setup: How easy is it to set up each store? How quick can each provider be set up before using?
- Good automation features: How good are the automation features on each store? How are each provider's automation capabilities?
- :
- Free trial: Does each store have a free trial period? Can I try each provider for free?
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
Rocket.Chat's strengths are:
Knoji has 17 Rocket.Chat reviews and ratings as of June 11, 2026. Knoji editors and the Knoji shopper community have reviewed Rocket.Chat and compared it against 540 top live chat software brands, reviewing Rocket.Chat based on product and store features. Knoji reviews and ranks Rocket.chat and other live chat software providers based on how many features each offers and based on a 5-star rating scale. Based on these factors and 17 Rocket.Chat reviews, Rocket.Chat earns an overall score of 4.3 out of 5.0 points. Rocket.Chat offers 2 total features. Rocket.Chat's review score also factors in its popularity, which is in the mid-range compared to competing .
